REFUND & CANCELLATION
REPLACEMENT, RETURN & REFUND Replacement
Replacement of the products may be considered in the below scenarios –
In-transit damage of the product if such instances are reported within 24 hours of product delivery.
The product in question needs to be returned for Replacement of the product, without the return of product replacement is not permitted.
Scenarios where Replacement of the products is not allowed –
Used products are strictly not allowed for replacement.
Return
Products are delivered on NON – RETURNABLE BASIS
Return is allowed only in case of delivery of incorrect or damaged products, with damage proof by the delivery authority.
Refund
A refund of the delivered product is permitted where there is or order cancellation by the Company.
Refunds can happen via E-Vouchers/ Gift Cards/transfers into the customer’s bank account.
Refunds via E-Voucher can be redeemed on the next purchase at within the validity date.
Refunds to bank accounts will Subject to clearance in product check
Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.
Cash Refunds are not allowed for COD orders.
Refunds will only be initiated after we have physically received the returned shipment.
Hence Refunds will not be applicable in case a customer has self-shipped the item(s) and the package is lost in transit.
Refund Timeline
Minimum time : 10 days
Maximum time : 30 days
as per the issue.
Cancellations
Timeframe: You may cancel your order for a full refund if you cancel within 1 day of placing the order.
Exceptions: Cancellations after 1 days may be subject to a cancellation fee or may not be eligible for a refund.
How to Cancel: To cancel your order, please contact us at +91-9565229993